November 11, 2006
Question #2.1: Lost accounts
Answer: Everything about lost accounts can be read in THIS topic. If you see a topic about a lost account, please don’t tell the person who made the topic to message a moderator. Moderators aren’t obligated to return a lost account; they do it by their own goodness of heart. If a certain moderator isn’t busy with other duties, he may try to help you.
Why isn’t it a moderator’s duty to retrieve accounts? The duties of a moderator are listed in this topic. You have to be more responsible for your account by never giving it to anybody or having harder-to-crack passwords. If you lost your account on this site, at least you will know to make it more secure in the future. Also, we get too many lost-account requests, and our activity in N-B will decrease because of these requests. However, some moderators may choose to return accounts. You just have to be a bit patient in the long run.
Question #2.2: Ladder Swappers
Answer: First of all, what is ladder swapping? It’s basically playing a ladder game with your alternative account, friend, clanmate, etc. and surrendering/having them surrender on purpose to gain/give "free" wins. Swapping is cheating. The penalty for swapping can range from an account reset, a temporary site ban, or a permanent site ban.
Our punishment system for swappers isn’t listed anywhere because we look at many things before judging anything. You may be asking: "How many swap games constitutes a punishment?” The answer is ONE. Just one game can be classified as a swap, but you would not be punished because of the lack of proof. This minimum number is to show you that you should not try to cheat the system and avoid punishment. There is now a zero tolerance policy when it comes to swapping. So remember, once we have the needed proof, regardless of how many games you swapped, your account will still get a reset. But rest assured, we won’t reset ANYONE without solid proof. We don’t want to reset anyone who doesn’t deserve it because we cannot bring their level back to what it was.
At the beginning, the N-A administration had different views about swapping. Swappers weren’t the moderators’ problem but that of the administrators. After some time, swapping became more popular so the moderation staff decided to put their hands into it. It was quite ho-hum at the start where we were trying to set punishments, rules, etc., but nowadays everyone knows their role and swappers are being eliminated faster than ever. Members who have swapped in the past can still be reset; our investigations have leaded us to believe that this will occur soon. If we find many swappers who belonged to the same clan, that clan will lose some experience points. In some cases, these clans will be disbanded as well. Until now, we have reset more than a 100 swappers.
In conclusion, ladder swap and you will be reset/banned!
PLEASE NOTE THAT QUICK GAME SWAPS ARE COMPLETELY LEGAL
Question #2.3: Banning
Answer: You may be aware about our latest banning system, but what you are not aware of is our protocol when it comes to this. When a moderator decides that someone should be banned, he/she makes a ‘Ban Request’ topic. In that topic, a discussion about the ban takes place. Three other moderators would have to agree on the ban for it to be passed. This guarantees that there are no abuses when it comes to bans, and every moderator can post what they think about the case. These ban topics are not deleted in case something comes up in the future. However, Global Moderators are able to ban instantly without have 3 moderators agree.
Can a user be unbanned? If the ban was unfair, he/she will be unbanned. Moderators are human; we make mistakes as well. Also, the ban length can be changed if we find out that the offence wasn’t as severe.
If you were ever banned, there is no automatic notification which says "You are banned for X amount of days;” the forum doesn't have that feature. You have to wait for a moderator requesting your ban to PM you. If you have issues, you can message the moderator who requested your ban, or you can message a GM. Please note that evading your bans (making another account while you’re banned to post on N-B) will result in a permanent ban.
Question #2.4: Reporting rule breakers and moderators
Answer: You, as a member, also have an important role in this forum. It is your job as a member, if you choose to, to report any or all rule breakers, even if it's a moderator. If there's a post bothering you, is it better to make a post and try to handle the situation yourself and risk being flamed at or simply PMing a mod and have them handle it? We hope you take the simple choice. Posting one word to the rule breaker, even if it's "reported" can cause a lot more problems. When reporting someone to a moderator, it's important to list as much information as possible. The name(s) of the rule breaker(s), what rule they're breaking and in which post, and the link to the topic they broke a rule in. If you can't give us this, it's going to make our job a bit harder. If you want to tell a member to not break a rule, please follow the rules of reporting in this guide or simply message the member, explaining what he/she is doing wrong and why. However, it is recommended that you simply message a moderator.
A question you might be thinking is, can moderators be warned too? Well, in a way they can, but not like regular members. There comes a time when even moderators break certain rules or they're just not doing their job right. Any time you see this happening; don't be afraid to PM a Global Moderator about it. If the situation is serious, what usually happens is the GM talks with that moderator and gets to the bottom of why the mod did what he/she did and eventually tells the person not to let it happen again. Don't expect that mod to be demoted just because of one or two rule breaks, but it's still important to report it anyway. GMs share their reports and doubts among themselves so when a moderator keeps breaking rules constantly; he/she will most likely lose the position. If the situation reported was really serious, GMs will take immediate action and a demotion may occur almost instantaneously. The Head GM has the final say on this.
Question #2.5: General moderation
Answer: Our purpose of moderation is to keep forums clean, solve problems, and help members. By helping the members, we are not going to do your missions or your homework; we’re here to ensure that everything in the forum is running properly. It isn't giving warnings to every rule breaker neither just observing. If everyone were able to post anything he/she wants, the forum will be useless and a total mess. There will always be people who say that moderators are too strict; there will also be other people who say that we are not strict enough. This equilibrium shows that the work we do is balanced. :]
The List of responsibilities is listed here.
Why is the staff never doing everything and no taking requests from members? Firstly, the staff members are simply members just like you, except with a title and some powers to maintain peace. They are still members with their GFX shops, guides, clans, and friends. We aren’t paid workers who are logging in at 7 A.M and logging off at 3 P.M. We are simply volunteers who maintain peace on this free site.
Why don’t moderators change every 6 months? In a way, they actually do. After reviewing each moderator every 6 months, there are usually a few demotions. However, changing whole staff will make everything unstable and continuing projects will be very difficult. If you take a look at the list of our past moderators, you will see that we have had many moderators here.
Please note that moderators have nothing to do with the game, balances and the official site; that is all up to the administrators. Also, the best way to communicate with us is through Private Messages. Moderators do not have to take requests, reports, or answer any questions via other communication channels (e.g. chatboxes, MSN).